Author: Electric Bike Company® via YouTube
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If you ever need help on the electric bike company website, you can click on the live chat option in the bottom left corner. We are able to answer any questions related to the electric bikes, customer service or any other question you may have. The live chat has a live person 7 days a week, which is great because its not a robot that you are talking to. Also the customer service is based out of southern California and not over seas.